PRIVACY POLICY
The purpose of this policy is to inform data subjects about the various processing operations carried out by this organization through the website and which affect their personal data, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights.
COMERCIAL EINHELL SA, domiciled at TRAVESIA VILLA ESTHER Nº 15 POL. INDUSTRIAL EL NOGAL (28119 ALGETE) MADRID, with NIF A31140734, contact phone 917294888 and email [email protected]
USERS/NAVIGATORS OF THE WEBSITE OF THE RESPONSIBLE PARTY
We will process the personal data provided in order to:
● Attend to requests, complaints and incidents transferred through our contact channels incorporated in the website.
To understand the behavior of the surfer within the website in order to detect possible computer attacks on our website.
● To comply with the legal obligations that are directly applicable to us and regulate our activity.
● To protect and exercise our rights or respond to claims of any kind.
● Where appropriate, to send commercial communications relating to the goods or services that make up our activity and/or news or newsletters related to our sector. Your refusal to provide us with authorization will imply the impossibility of sending you information from the entity.
Where appropriate, to manage your participation in competitions and promotions carried out by the entity. Your refusal to provide us with authorization will make it impossible for you to participate.
● Where appropriate, to send satisfaction and/or quality surveys. Your refusal to provide us with authorization will imply the impossibility of evaluating the service provided
● Manage, administer and supervise your activity on the blog/forum. Your refusal to provide us with authorization will make it impossible for you to participate.
USERS/NAVIGATORS OF THE RESPONSIBLE PARTY'S WEBSITE
- In the consent you have given us to process your data for the purposes indicated. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
- To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data.
- In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the data subject may not object to the processing of personal data, although he or she may exercise, where appropriate, the rights recognised in the ‘rights’ section of this policy.
- Chat bot
The website has a chat bot channel to communicate with customer service. In order to initiate the conversation, we will need your prior consent. However, please note that our provider has its own privacy policy, so we recommend that you review your settings on the service and read the privacy policy carefully. You can access it by clicking here.
- Google maps
We use Google Maps (API) in order to show you interactive maps directly on our website and to enable you to use its functions. For this purpose, you should note that when you use the service, Google will collect and store information about your use of the service. We inform you that the use of Google may involve International Data Transfers that are not based on an adequacy decision of the European Commission or the provision of adequate safeguards, and therefore do not have an adequate level of protection in accordance with the provisions of the GDPR. We hereby inform you that this may entail certain risks for the protection of your personal data.
Such risks may include the absence of an equivalent data protection supervisory authority and/or equivalent data protection principles and/or data subject protection rights. We therefore recommend that you carefully read our provider's privacy policy beforehand by clicking here
The personal data provided will be kept for the time necessary to fulfil the purposes for which they were initially collected.
Once the data are no longer necessary for the processing in question, they will be kept duly blocked in order to, where appropriate, make them available to the competent Public Administrations and Bodies, Judges and Courts or the Public Prosecutor's Office, during the period of limitation of any actions that may arise from the relationship maintained with the client and/or the legally established retention periods.
The website does not make automated decisions or create profiles.
For the duration of the processing of your personal data, the organization may transfer your data to the following recipients:
● Judges and Courts.
● State Security Forces and Corps.
● Other competent public authorities or bodies, when the data controller is legally obliged to provide the personal data.
● Where appropriate, to those Data Processors who provide us with services.
Please note that our website is hosted by Cloudflare, a certified provider under the EU-US privacy framework. US PRIVACY FRAMEWORK.
Cloudflare runs its service through its global network of data centers, primarily in the United States and the European Economic Area. However, in order to facilitate the service, information may be stored in other parts of the world. To ensure the security and privacy of personal data in this context, Cloudflare implements adequate safeguards in accordance with the provisions of the General Data Protection Regulation (GDPR), such as the Standard Contractual Clauses adopted by the European Commission.
In addition, the provider has security measures in place to ensure that personal data is handled with the highest level of protection and in compliance with applicable regulations, ensuring TLS encryption of all data in transit, as well as maintaining strict physical security standards.
You can learn more about our provider's privacy policy by clicking here
In order to make you part of our activity, and that you can keep abreast of our news, we inform you that COMERCIAL EINHELL SA has created a profile on social networks.
All users can join our social networks or groups. However, you should be aware that, unless we request your data directly (for example, through marketing activities, contests, promotions, or any other valid way), your data will belong to the Social Network concerned, so we recommend that you carefully read their terms of use and privacy policies, as well as, be sure to set your preferences regarding the processing of data.
Below, we detail the link to the privacy policy of the different Social Networks in which we have a presence, so that you can access the privacy policies at any time and configure your profile to ensure your privacy:
Facebook: https://es-es.facebook.com/privacy/policy/?entry_point=facebook_page_footer
X: https://twitter.com/en/privacy
LinkedIN: https://www.linkedin.com/legal/privacy-policy
Youtube: https://policies.google.com/privacy
Instagram: https://privacycenter.instagram.com/
Data subjects may request further information about the processing of their personal data and may at any time, free of charge, exercise their rights of access, rectification and erasure, as well as request restriction of the processing of their personal data, object to the processing, request portability of their personal data (where technically feasible) or withdraw their consent and, where appropriate, not to be subject to a decision based solely on automated processing, including profiling.
To do so, you may use the forms provided by the organization or send a letter to the postal address or e-mail address referred to in the heading. For the appropriate purposes, we inform you that you may be asked for your ID card or any other similar document, in order to prove your identity, if this cannot be done by other less intrusive means.
In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can fill a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency), through the web site www.aepd.es
In compliance with the provisions of article 21 of Law 34/2002 on information society services and electronic commerce, if you do not wish to receive any more information about our services, you can unsubscribe:
- By sending an e-mail to [email protected], with subject “UNSUSCRIBE”
Through a link in the newsletter (at the end of the newsletter) Unsubscribe
The interested party guarantees that the data provided are true, accurate, complete and up to date; undertaking to inform of any change with respect to the data provided, through the channels provided for this purpose and indicated in point one of this policy. The user will be responsible for any damage or harm, both direct and indirect, that may be caused as a result of non-compliance with this obligation.
In the event that the user provides data of third parties, he/she declares that he/she has the consent of the interested parties and undertakes to provide them with the information contained in this clause, exempting the organization from any liability arising from failure to comply with this obligation.
This privacy policy may be modified/updated according to the established legal requirements or to adapt the policy to the instructions issued by the Spanish Data Protection Agency, or as a result of changes in our website. For this reason, we advise users to periodically visit our Privacy Policy.
If you have questions about this policy, you can contact COMERCIAL EINHELL SA through the forms provided by the organization or send a letter to the postal address or email address referenced in the heading.
Last revision 30 September 2024